scoobycolm said:think you have to update it to reset it
by using the Parrot Software Update Tool
on the link i gave you http://www.parrot.com/uk/support/downloads
install on your laptop and it tells you what to do
not sure if this bypasses the code but i assume it will reset it to factory default
Altezza-Dan said:no you can manually remove phones through the controller unit, i had that probelm with mine when i got a new phone had lots of old phones in it, cleared them and it was sorted , worth a shot